KLDiscovery Work from Home Jobs; Hiring Analyst – Apply Now

 

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Data Management Analyst. 

The Data Management Analyst is responsible for the successful execution of and problem solving related to advanced technical processes and procedures, resulting in high quality, timely deliverables for internal and external clients.  In addition, this person is responsible for coordinating with others in the organization including other analysts, project managers, and executives to ensure work requests are completed timely and accurately.

Remote, work from home opportunity.

Weekend Coverage (Wed-Sun): 12:30 AM IST – 9:30 AM IST.

India compensation is based upon the local competitive market.

Responsibilities

• Works closely with EDD, Data Hosting, Project Management, and Data Management teams to research and resolve escalated issues encountered within a process as well as request and perform quality control for completed tasks
• Works with others to communicate the status and completion of tasks as well as answering project specific questions regarding tasks the Analyst is actively assigned and to provide required reporting
• Works constructively and collaboratively with colleagues with constant focus on improving efficiency and quality
• Process and deliver data productions in accordance with client specifications
• Normalize data received from third-part clients
• Format and deliver all non-hosting deliveries of processed Electronic Discovery
• Process and deliver any special requests from the client that falls outside of the EDRM model
• Perform quality assurance procedures for completed tasks within data management workflows
• Submit all billable hours associated with procedures performed to time portal system
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
• Manage changing requirements, workload and priorities
• Complies with established KLDiscovery processes and procedures
• Other duties as assigned

Qualifications

• High School Diploma required
• Bachelor’s degree or equivalent work experience desired
• Fluent and strong communication skills in English required
• Demonstrated enthusiasm and capacity to develop and articulate complex solutions that combine technology and services
• Excellent communication skills
• Ability to grasp and explain advanced technological and business concepts
• Programming, scripting, and regular expression experience a plus
• Advanced abilities within Microsoft Excel required
• Relativity experience a plus
• SQL proficiency a plus
• Requires technical knowledge of at least one common Litigation Support tool, including, but not limited to: Concordance (preferred); Ipro; LAW; Summation
  
  
  

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DXC Technology Recruitment Drive; Hiring Analyst – Apply Now

 Job Description:

Job Responsibilities

• Responsible for resolution of IT hardware asset record discrepancies and where appropriate, approving the bulk loading and updating of IT hardware asset related data into the IT asset repository.
• Ensure to follow the IT asset management policies, processes and procedures for each specific customer and is responsible for the quality of the IT hardware data, including all updates resulting from IMACD activity and bulk load requirements.
• Verify all necessary tools are in place and functioning properly. Make sure all necessary processes are documented. Show eagerness to learn and grow in a ITAM role.
• Ensure SLAs are met.
• Ensure metrics are green.
• Identify gaps between delivery team and delivery model capability and contractual requirements.
• Escalate, follow up and resolve any issue related with delivery gaps.
• Monitor activities and provide direction to the leveraged support team.

Basic Qualifications Entry level

• Typically, 0-2 years of work experience.
• A strong desire to gain experience in IT Asset Management.
• A continuous learner that stays abreast with industry knowledge and technology.

Other Qualifications: Relevant certifications, such as CHAMP, CSAM, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus.

Work Environment

• Work from Office is mandatory
• This job role requires to work in rotational / night shifts.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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BP Recruitment Drive; Hiring Junior AR Analyst – Apply Now

 Job Description:

As the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in great outcomes for bp. Our mission is to create innovative solutions to transform BP, driven by inspired people in a multifaceted environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people’s futures, end customer focused - enabled by our colleagues, culture, attitude and our values and behaviors.

The Account Receivable Junior Analyst is accountable for timely and accurate recording of cash receipts, direct debit run and match invoices into the AR ledgers. The main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, added to several specific accounting tasks from simple to medium transactions. Acting as support to the collections team, to ensure customer accounts are supervised are tightly controlled and aligned with BP Policy. This includes regular contact with internal / external collaborators to reach yearly goals / targets. Prepare documents for period close while ensuring adherence to policies and procedures in the drive for exceptional customer service, operational excellence and compliance. Build up and maintain professional relationship with Business Partners.

Key Accountabilities and challenges:

• Perform the day-to-day processing of cheques, Direct Debit run, EFT/wire transfers, AR transactions to ensure that cash receipts are recorded in the AR ledger on an effective, up-to-date and accurate manner.

• Review and process refund transactions, deductions and other differences in adherence with the policy.

• Review of auto posted transactions

• Issue debit notes and credit notes in adherence to the policy.

• Timely allocation of incoming payments, unapplied cash, and research on payment discrepancies

• Take care of a wide variety of ad-hoc queries and monitoring of customers’ accounts consistent with BP’s credit standards.

• Responsible for researching and resolving problems within designated guidelines and researching through multiple database resources and coordinating with collection teams /and or directly with customers as vital.

• Maintaining the action to track and resolve outstanding A/R, Collections activities / issues which need immediate attention in coordination with different customers.

• Review the weekly and monthly bank reconciliation to ensure no unidentified deposit and keeping tracks and reconciles daily/monthly AR balance

Essential Education & Experience:

• Graduate degree or equivalent experience in Economics, Business, Finance, Accounting or related field with relevant language skills.

• Previous accounts receivable, cash application, master data or data analytical /customer service experience (2+ years)

• Shared service center experience

• Experience dealing/working with sales and external customers

• Good Analytical and numerical skills with financial accounting experience.

• Relevant systems knowledge – AS 400 and SAP

• English, B2-C1

Skills and competencies:

• Good interpersonal, influential and decision-making skills to manage and maintain good relationships with key collaborators.

• Able to deal with complex situations while maintaining the right balance of customer and business focus

• Able to consistently review and adapt approach and style to meet ever changing requirements.

• Able to manage conflicting work issues and deadlines to ensure deliveries are met and knows when to bring up urgent matter in a timely manner.

• Able to prioritize, handle urgent issues and situations, following through to resolution in a timely manner and focusing efforts to deliver business value, advancing properly if needed

• Able to produce consistently high-quality information within tight deadlines

• Being able to work under fast paced environment

• Detail oriented

We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please

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Customer Insights Analyst (Open for Freshers)

 About the Role: 

We are seeking a Customer Insight Specialist with a robust background in Contact Center Customer Quality and process improvement. The ideal candidate will be responsible for analyzing customer insights, identifying patterns, and driving actionable recommendations that enhance customer satisfaction, reduce friction, and improve overall service delivery. This position is an onsite role based in Gurgaon and requires collaboration with Quality, Customer Service, Product, and Process Excellence teams.  Execute Voice of Customer programs, ensuring continuous collection, classification, and reporting of customer feedback across all touchpoints (calls, chats, emails, surveys, reviews). 

• Work with stakeholders to categorize VOC inputs using frameworks such as 7Ps (Product, Price, People, Process, Policy, Promotion, Platform) or business-specific taxonomies. 
• Collaborate with Quality teams to triage complaints and feedback into root causes, linking them with quality metrics and customer pain points. 
• Generate monthly customer insights and detailed reports to highlight top concerns, sentiment trends, and process gaps. 
• Support CX projects by providing data-driven insights that influence process redesigns, training requirements, or product changes. 
• Liaise with NPS, ORM, CSAT, and CES survey owners to correlate feedback with performance metrics. 
• Present findings in review forums, ensuring business leaders are informed and aligned on customer improvement opportunities. 

Desired Skills and Qualifications: 

• 0-3 years of experience in Contact Center Quality, VOC analytics, or CX Insights roles. 
• Strong understanding of VOC classification, customer journey mapping, and root cause analysis. 
• Proficiency in Excel, PowerPoint, and basic data visualization tools (Power BI, Tableau, etc.). 
• Familiarity with tools such as CRM systems, AI GPTs, and feedback tools is advantageous. 
• Excellent communication skills to present findings and influence stakeholders. 
• Highly analytical with attention to detail, ownership mindset, and ability to work cross-functionally. 

What We Offer: 

• Opportunity to work on high-impact customer experience projects. 
• A collaborative and customer-focused team environment. 
• Clear path for career growth in Customer Experience, Process Excellence, and Insights.

  Apply Link – Click Here

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Reporting & Analytics - Analyst - Hyderabad

 

Position Summary

Analyst – Reporting, Global Tax & Legal Strategic Priorities Support Hub
https://endangerunderneathcar.com/yauvs3q4d?key=be83c364f86d16b2fdeab010e9268fb2

We are looking for an enthusiastic professional with strong analytical and communications skills with a proactive approach in sharing ideas and providing insights to join our team in Hyderabad, India. As an Analyst, you will prepare Deloitte revenue and opportunity reports and dashboards for Deloitte leaders. In this role, you create an impact over Deloitte Professionals globally with your analytical approach and effective communications skills, high-visibility reports and deliverables to help in effective decision making. With your guidance, stakeholders can optimize their strategy and focus on strengthening client relationships and meeting each client’s unique needs.

What you’ll do

·       Develop, manage and maintain client/program/industry-specific revenue & opportunity data and insights for Global and Regional Tax & Legal Leadership

·       Develop and deliver consistent leadership reports on a regular basis to global Tax & Legal leaders, service line leaders, and regional leaders

·       Analyze market trends, impact and key reasons for wins and losses, provide insights and information to internal and client-facing teams

·       Document reporting activity through PowerPoint presentations and Excel summary reports; develop visually appealing reporting dashboards on data visualization tools

·       Lead specific assignments by coordinating with stakeholders to understand requirements and produce meaningful reports and insights that address the need

·       Respond to ad hoc leadership requests – providing data and customized reports as needed

·       Get accustomed with all the C&I Strategic Initiatives and assist stakeholders on the assigned initiatives.

·       Work with globally diverse stakeholders across various time zones, interact to gather project requirements and deliver mutually agreed projects within stipulated timeline

·       Work on Ad-hoc projects and share ideas to further enhance the process.

·       Share your perspective and engage in discussions with the team, leadership and stakeholders.

The Team - Global Tax & Legal Strategic Priority Support Hub (GTL SPSH)

The Global Tax & Legal Strategic Priority Support Hub team supports the various strategic priorities of Global Tax & Legal business. The team has diverse skillset to ensure that the priority initiatives are seamlessly executed. We provide PMO supports, reporting and analytics support, business research support, as well as marketing and communications support to the leaders, which enables the success of these priorities. Our involvement helps Global Tax and Legal leaders grow the Deloitte footprint across geographies with their clients.

The ideal candidate should demonstrate strong competence in the following areas:

·       Customer service orientation with a focus on client needs and tangible outcomes

·       Highly coherent with interpersonal and behavioral skills, possess strong analytical skills

·       Consultative mindset and the ability to advise leadership and stakeholders on relevant insights to enhance business strategy through powerful presentation skills

·       Excellent verbal and written communication skills; ability to use grammatically correct, clear, and neutral language to convey the message in a logical and concise manner

·       Enthusiastic self-starter with a can-do attitude and ability to deliver a consistent high level of performance

·       Forward thinking and proactive attitude with a keen focus on innovation – open to new ideas

·       Analytical, problem solving and critical thinking skills; ability to structure, organize and synthesize qualitative and quantitative data quickly and draw meaningful insights

·       Exceptional attention to detail and willing to work in a demanding and results-oriented global business environment with frequently changing priorities

·       Collaborative with proven ability to work with and gain support and commitment from others – even without formal authority – and build relationships

·       Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership of deliverables in a fast-paced environment, and adhere to strict internal quality assurance processes

Technical skills required:

Education Qualification & Experience Required:

• 1 to 2 yrs of relevant experience in reporting role

Must have:

Ø  Strong analytical, quantitative skills, experience in working with large volumes of data

Ø  Ability to present data analysis in intuitive graphical and tabular formats. Experience with Tableau, Power BI or similar tools will be an advantage

Ø  Mastery in Microsoft office packages, including Outlook, Word, PowerPoint and advanced Excel skills (pivot tables, V-look up and H-look up).

Good to have:

Ø  Working knowledge of CRM systems such as SalesForce

Ø  Excellent communication (oral and written), interpersonal and presentation skills.

Ø  Outstanding organizational and planning abilities

Ø  Ability to work with diverse stakeholder groups.

Location: Hyderabad

Apply Link – Click Here

https://endangerunderneathcar.com/yauvs3q4d?key=be83c364f86d16b2fdeab010e9268fb2

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